Cancellation policy
Effective Date: January 18, 2024
At NAMI Trading, we strive to offer flexible and customer-friendly purchase options, including subscription services and single purchase products. This Cancellation Policy applies to both subscription services and single purchase products available through our website.
1. Subscription Cancellation
1.1 Cancellation by You: You may cancel your subscription at any time. To cancel your subscription, please follow the cancellation process outlined on our website or contact our customer support team at [Contact Information].
1.2 Effect of Cancellation: Upon cancellation, you will continue to have access to the subscription services for the duration of the current billing cycle. No refunds will be issued for the remaining period of the subscription cycle following your cancellation.
1.3 No Prorated Refunds: We do not provide prorated refunds for any partially used subscription periods.
1.4 Automatic Renewal: Unless cancelled, your subscription will automatically renew at the end of each subscription period. The renewal will be at the same price and duration as the initial subscription term unless otherwise communicated to you.
2. Single Purchase Cancellation
2.1 Cancellation of Single Purchase: Due to the nature of digital content, all single purchase sales are considered final. We do not accept cancellations once a single purchase transaction has been completed.
2.2 No Refunds: We do not offer refunds on single purchase products. Please ensure that you have selected the correct product before completing your purchase.
3. Exceptional Circumstances
3.1 In exceptional circumstances, such as a product being significantly not as described or other extenuating situations, we may, at our sole discretion, offer a refund or credit for future purchases.
4. Changes to the Cancellation Policy
4.1 We reserve the right to modify or update this Cancellation Policy at any time. Changes will become effective immediately upon posting on our website. We encourage you to periodically review this policy for any updates.
5. Free Trial Policy
5.1 We offer a one-time 4-day free trial for new customers to explore our Services. Please note that this free trial is limited to one use per customer. Any attempts to abuse the free trial offer, including creating multiple accounts to gain additional free trials, are strictly prohibited and may result in the termination of your account and access to our Services.
6. Contact Us
6.1 If you have any questions or concerns regarding this Cancellation Policy, please contact us at info@nami-trading.com
